Direct Billing
We handle the insurance paperwork so you can focus on getting better. Direct billing to most major insurers — plus MVA and WCB claims billed straight to the source.
How Direct Billing Works
Three simple steps — most patients never touch a claim form.
1. Bring Your Insurance Card
At your first visit, share your insurance details (provider and member ID). For MVA claims bring your claim number and collision date; for WCB bring your claim number.
2. We Verify & Bill Directly
Our front desk submits your claim straight to your insurer at checkout — no forms to mail, no waiting for reimbursement.
3. Pay Only the Difference
If your plan covers a percentage, you pay only the remaining balance. Many patients pay nothing out of pocket at all.
What We Can Bill Directly
Extended Health Plans
We direct bill most major Canadian insurers for physiotherapy, massage therapy, chiropractic, acupuncture, and psychology services.
MVA — Section B Auto Insurance
After a car accident in Alberta, your treatment is covered under Section B benefits regardless of fault. We bill your auto insurer directly and complete all required forms.
WCB Alberta
Approved workplace injury claims are billed straight to WCB Alberta — your rehabilitation costs you nothing out of pocket.
Before Your Visit: Coverage Tips
- Check how much your plan covers per visit and per year for each service type.
- Ask whether your plan requires a doctor's referral for reimbursement — some do, even though Alberta doesn't.
- Massage therapy services are subject to GST, which is added to the service cost.
- Couples and families: benefits often coordinate between two plans — bring both cards and we'll maximize your coverage.
- If your insurer doesn't accept direct billing, we provide a detailed receipt you can submit for reimbursement.
Not sure what your plan covers? Call us at 587-355-3555 — our team helps patients verify coverage every day.
Other Payment Options
If your insurer isn't set up for direct billing, we accept credit, debit, and cash — and provide a detailed receipt you can submit for reimbursement the same day.
Questions about your coverage?
Call us before your appointment and we'll help you understand exactly what your plan covers.